At Buyon.in, we strive to provide a seamless shopping experience for our valued customers. We understand that circumstances may arise where you need to cancel an order, and we are here to assist you with our cancellation policy.
Order Cancellation:
- Cancellation Timeframe: You may request the cancellation of your order within 24 hours of placing it. After this period, our team starts processing your order for prompt delivery.
- Cancellation Process: To initiate an order cancellation, please contact our Customer Support team at info@buyon.in or call our helpline at +91 7029239328. Provide your order number and relevant details for quick assistance.
Exceptions:
- Customized or Personalized Orders: Orders for personalized or customized items are non-cancellable once the production process has begun.
- Shipped Orders: If your order has already been shipped, we regret that we are unable to cancel it. You may refer to our for assistance with returning the item.
Refund Process:
- Processing Time: Upon successful order cancellation within the stipulated timeframe, we will initiate the refund process. Please allow [3-5 business days] for the refund to reflect in your original payment method.
- Refund Method: Refunds will be processed using the same payment method used for the original purchase.
Contact Us:
If you have any further questions or concerns regarding our cancellation policy, please don’t hesitate to reach out to our Customer Support team. We are here to assist you and ensure your shopping experience with buyon.in is exceptional.
Thank you for choosing buyon.in for your shopping needs. Your satisfaction is our priority.
Note: This cancellation policy is subject to change at the discretion of buyon.in It is advisable to review our policies periodically for any updates.